Founding Story
As Seen In:
Meet The Team
"Enjoying your work leads to perfection" - Aristotle
Misa Chien
CEO & Co-founder
Misa Chien is a vulnerable leader who is known for inspiring others, and helps people feel less alone and more connected through positivity and transparency. She is known for speaking publicly and on social media about her experience as both a model and entrepreneur, addressing subjects such as imposter syndrome, mental health, and embracing failure. Misa's passion for helping others as well as offering great customer service is evident in every aspect of Autopilot Reviews' software; with almost 0% churn, Autopilot Reviews is beloved by customer service leaders from around the world, and continuing to make everyone happy, one interaction at a time.
Sue Quenville
Business Development
Sue Quenville is a master problem-solver, professional support expert, and skillful relationship builder. Her impressive customer success and client care background allows her to manage operations support and customer engagement strategies. For Sue, helping others is the most rewarding part of the role. In addition to eight years in the business, Sue is also an experienced Sales and Digital Marketing leader. In her previous role at Glenmar Technology, she increased website net sales by 73%, increased organic keywords by 103% and new website visitors by 104%. Outside of the office, Sue enjoys spending time with her family and pets, gardening, and poker.
Kristina Veljovic
Account Manager
Kristina Veljovic is an experienced Support Agent and Account Manager that takes pride in her work, going the extra mile for every client. She has a degree in IT and over 6 years of experience in the Customer Service field. In her free time, she loves exploring new places with her family and gardening. Kristina is always up for a challenge and enjoys learning new things.