Autopilot Reviews is a customer feedback tool that helps your business improve your customer experience, sales and retention, while also optimizing your front-line training and decreasing costs.
A SMS survey request is automatically sent to your customers based on specified triggers. Don’t have the customer’s cell phone number? No problem, we can also send by email.
Yes! There are 2 mandatory questions (NPS and Satisfaction), then you can add up to 5 more customized questions to suit your needs
Front-line employees, managers, and C-Level executives. Specific roles determine the amount of information available (ie: employees can only see positive reviews while managers can see both positive and negative feedback).
We have integrations with SalesForce, HubSpot, RingCentral and many more! We can easily create an integration with your CRM that will automatically gather the information we need, hassle-free!
Autopilot Reviews offers up to 30% response rates! That’s 400% more feedback than the traditional phone and QA email surveys.
Yes! Our Google Reviews feature allows positive reviews to be redirected to your Google My Business profile.
Have a question that's not answered here?
Email us at info@autopilotreviews.co
or call 213-246-2798